Tiffany & Co. offers in-store appointments for product recommendations and styling or customer service and repair. Click here to book your appointment to your preferred store.

Standard Delivery

Delivery is complimentary for all orders. Please allow 3 working days, and an additional 5 working days for delivery of standard engraved items and an extra 10 working days for hand-engraved and monogrammed items.

To receive your order in time for Christmas, please place your order by 19th December 11:59 pm selecting Standard Delivery.

Express Delivery

We can deliver your order by Next Day Delivery for €18 per address. Next Day Delivery is complimentary for orders over €500. Next Day Delivery orders placed by 1pm Monday to Friday will arrive the next working day, excluding Bank Holidays.

Please note that some areas might not be eligible for this service. We kindly ask you to check your address eligibility during the checkout process to ensure delivery options are available for your location.

To receive your order in time for Christmas, please place your order by 20th December 01:00 pm selecting selecting Express Delivery.

Engraving

Please allow an additional 5 working days for delivery of standard engraved items and an extra 10 working days for hand engraved and monogrammed items. Please note that we are not able to accept any personalised or engraved items for refund or exchange.

Please place your standard engraving order by 16th December 11:59 pm for delivery in time for Christmas.

If you have any questions please contact the Client Care Centre at 0800 891 47. Our hours of business are Monday to Friday 10:30 to 19:00; closed on weekends and Public Holidays in the UK.

The Tiffany Diamond Certificate is awarded by Tiffany & Co. to certify the authenticity and integrity of specific Tiffany diamonds. 

Unlike the documentation that may accompany stones purchased elsewhere, the Tiffany Diamond Certificate is backed up by Tiffany's Full Lifetime Warranty. For details about this Warranty, please contact your Tiffany Sales Professional or  click here.

The Tiffany Diamond Certificate and Warranty provides reassurance for today and many years from now.

Price is an important consideration. A Tiffany & Co. sales professional will be pleased to work within your budget. You may set up an in-store diamond consultation. As a complimentary service, a Tiffany representative will contact you to schedule an in-store appointment. To schedule a diamond consultation, please click here.

Tiffany & Co. offers complimentary repair assessments and pricing estimates for all products with the exception of Patek Philippe watches.

Delivery Times & Rates

Repair pricing varies based on the type of product, material and/or gemstone. Our experts will assess your piece and the work required, sending you a summary via email, including any applicable charges that require your approval.

Following this, the work will typically be completed in 21 days before contacting you for any necessary payment and/or returning your serviced item to you.

• Silver jewellery repairs start at €80
• Gold and platinum repairs start at €150

Bring in Store

You can take your Tiffany piece into one of our stores to be assessed by one of our Tiffany Experts.Click here to book an appointment in your preferred store.

Send Via Post

To send you Repair via Post, please follow the instructions below:

1. Download our Repair Form
2. Print form and complete all information
3. Enclose form with item to be repaired
4. Send item and form, via an insured shipping method, to:

Tiffany & Co.

66 Boulevard De Waterloo

B1000 Brussels

To inquire about repair services and repair status updates, please contact our Client Care Centre on 0800 891 47. Our Client Care Advisors are available from Monday to Friday 10:30 - 19:00. Closed on weekends and Public Holidays in the United Kingdom.