Standard Delivery

Delivery is complimentary for all orders. Please allow 3 working days, and an additional 5 working days for delivery of standard engraved items and an extra 10 working days for hand-engraved and monogrammed items.

To receive your order in time for Christmas, please place your order by 19th December 11:59 pm selecting Standard Delivery.

Express Delivery

We can deliver your order by Next Day Delivery for €18 per address. Next Day Delivery is complimentary for orders over €500. Next Day Delivery orders placed by 1pm Monday to Friday will arrive the next working day, excluding Bank Holidays.

Please note that some areas might not be eligible for this service. We kindly ask you to check your address eligibility during the checkout process to ensure delivery options are available for your location.

To receive your order in time for Christmas, please place your order by 20th December 01:00 pm selecting selecting Express Delivery.

Engraving

Please allow an additional 5 working days for delivery of standard engraved items and an extra 10 working days for hand engraved and monogrammed items. Please note that we are not able to accept any personalised or engraved items for refund or exchange.

Please place your standard engraving order by 16th December 11:59 pm for delivery in time for Christmas.

If you have any questions please contact the Client Care Centre at 0800 891 47. Our hours of business are Monday to Friday 10:30 to 19:00; closed on weekends and Public Holidays in the UK.

Tiffany & Co. Online Return Policy:

• Returns may be made within 30 days from the date of delivery.​
• We are please to offer a complimentary returns and exchange service.​
• To return your order, simply visit Returns and follow the steps provided on our partner’s site. Choose between a return or an exchange, and select the return method that best suits you.
• Merchandise purchased online, will be available for refund or exchange providing it is returned in the same saleable condition as when purchased, and accompanied by the original sales receipt. ​
• Fragrance must be returned in its original packaging (including seal sticker) and in saleable condition.
• Refunds will be issued to the original form of tender and will be processed within 10 working days of the return. ​
   

​Kindly note that Tiffany & Co. does not accept exchanges or refunds on personalised items. Additionally, please note that “Online Only” items cannot be returned to stores.

If you have any questions please contact our Client Care Centre at 0800 891 47​. An advisor will be on hand to assist you from 10:30 to 19:00 Monday to Friday. Closed on weekends and public holidays in the UK.

Tiffany & Co. offers the below range of care services and resources to help you care for your most adored pieces:

• A range of cleaning services either in-store or at our Service Center
• Complimentary resizing for all solitaire diamond ring purchases
• Diamond valuations
• Engagement ring and diamond consultations
• Engraving
• Jewellery polishing
• Watch maintenance, battery changes, strap replacement and bracelet shortening
• Prong checks
• Repairs
• Resizing

For initial assessment you may take your item to any Tiffany & Co. store, alternatively you can post your item to our Service Center following the instructions below:

1.Download our Repair Form.

2.Print form and complete all information.

3.Enclose form with item to be repaired.

4.Send item and form, via an insured shipping method, to:

Tiffany & Co.

66 Boulevard De Waterloo

B1000 Brussels

Visit our Care & Repair Guides to learn more about jewellery care & cleaning.

Tiffany & Co. offers in-store appointments for product recommendations and styling or customer service and repair. Click here to book your appointment to your preferred store.