Frequently Asked Questions

What if I need extra help or advice about my engagement ring purchase?

If you need any assistance in researching or making an engagement ring purchase, please contact our Diamond Experts on 0800 891 47. Our hours of business are Monday to Friday 10:00 - 19:00, closed on public holidays in the UK.

Alternatively you may set up an in-store diamond consultation via As a complimentary service, a Tiffany representative will contact you within 2 working days to schedule an in-store appointment. To schedule a diamond consultation, click here.