Frequently Asked Questions

What if I need extra help or advice about my engagement ring purchase?

If you need any assistance in researching or making an engagement ring purchase, please contact our Diamond Experts on 00800 2000 1122. Our hours of business are 08:00 - 19:00 Monday to Friday; 09:00 - 18:00 Saturday; 10:00 - 16:00 Sunday.

Alternatively you may set up an in-store diamond consultation via As a complimentary service, a Tiffany representative will contact you within 2 working days to schedule an in-store appointment. To schedule a diamond consultation, Click here.