Frequently Asked Questions

Our Most Up-to-date Information Regarding COVID-19

Tiffany & Co. Stores 
  • Our Tiffany & Co. store in Brussels is now open. The store may have modified hours. Please find your store for more details.

 

Contact Us

  • As always, we’re  at your service  at Be.tiffany.com and by phone at  0800 891 47.

 

Safety Measures In Store

We continue to take guidance from regulatory authorities to ensure the safety of our teams, clients and communities. We are closely monitoring this evolving situation and will provide updates should anything change.

 

To ensure the well-being of our customers and store teams, open Tiffany & Co. stores are closely following safety measures, including:

 

  • Social distancing
  • Elevated cleaning measures
  • Adjusted operating hours
  • Limiting the number of people in store at one time
  • Use of masks and gloves
  • Use of hand sanitiser dispensers

 

Shipping & Returns

  • We are providing complimentary shipping and delivery for online orders. Please click  here  for more details.
  • For any purchases made in-store on or after February 1, 2020, the 30-day return policy will be extended to 30 days from the date on which the store reopens. Online purchases will have a 60-day return policy for purchases made from February 1 forward until further notice. Please click  here  for more details.
  • We are currently experiencing order processing delays so your delivery might take up to 10 working days.